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Terms & Conditions

OBSERVE: Establish clear meanings for legal and operational terms to ensure transparency and prevent ambiguity. EXPAND: Identify all terms critical to contractual clarity, including those relevant to New Zealand's online gambling context. REFLECT: Provide user-accessible explanations ensuring comprehensive understanding for all parties.

  • Operator: The entity responsible for providing, managing, and operating just-casino-new-zealand on just-nz.com, currently registered as Dama N.V., Scharlooweg 39, Willemstad, Curaçao, registration number 160603, licensed under Curaçao GCB (OGL/2025/164/0246).
  • User/Player: An individual who registers an account, accesses, or uses the services of just-casino-new-zealand via just-nz.com.
  • Account: A unique user profile created on just-nz.com, granting access to gaming and betting services.
  • Bet: A monetary stake placed by the User on a game or event outcome.
  • Bonus: Any promotional offer, including free spins, matched funds, or similar incentives, provided to Users under specific conditions.
  • Wager: The act of risking funds on games or events, including both real money and bonus-funded plays.
  • Game: Any casino, slot, table, or live dealer activity offered through just-nz.com.
  • KYC (Know Your Customer): The process of verifying User identity, age, and eligibility as required by law.

Regional Compliance Note: Definitions are structured in line with NZ Gambling Act and industry best practices for clarity and enforceability.

Account Registration

OBSERVE: Registration must comply with age, identity, and data security standards. EXPAND: NZ law mandates minimum age and verifiable user identity, with obligations for data accuracy and secure access. REFLECT: Procedures and protections are detailed for user security and regulatory adherence.

  1. Eligibility: Only individuals aged 18 years or older and legally permitted under NZ law may register. Proof of age and eligibility is mandatory.
  2. Registration Process: Users must provide accurate personal information, including full name, date of birth, and valid contact details, followed by email verification. Completion of KYC is required, including submission of government-issued ID and, if necessary, proof of address.
  3. User Obligations: Users are responsible for maintaining the confidentiality of account credentials. Information provided must be current and truthful. The operator reserves the right to suspend or close accounts with false or incomplete data.
  4. Account Security: Users must not share passwords or allow third-party access to their account. Any suspected unauthorized activity must be reported immediately to support@just-nz.com.

Regional Compliance Note: These provisions align with NZ responsible gambling requirements and global AML/CFT (Anti-Money Laundering/Counter Financing of Terrorism) standards.

Betting & Gameplay Rules

OBSERVE: All betting activities must adhere to transparent, fair, and regulated parameters. EXPAND: Address game type rules, bet limits, user conduct, and mechanisms for error/cancellation. REFLECT: Ensure user protection and fair gameplay across all activities.

  1. Placing Bets: Bets may be placed only by registered users with a verified account. Minimum and maximum bet limits apply as specified per game.
  2. Game Rules: Each game type (slots, table games, live casino) is governed by specific rules, accessible via just-nz.com. Users are responsible for reviewing these before participating.
  3. Bet Modification & Cancellation: Once confirmed, bets cannot be altered or cancelled except in the event of a technical error, as determined solely by the operator.
  4. User Conduct: Any form of cheating, collusion, use of automated systems (bots), or abusive behavior in live casino chats is strictly prohibited. Violations may result in account suspension or closure.

Regional Compliance Note: Betting rules are structured in accordance with NZ remote gambling standards and Curaçao licensing requirements.

Bonus Terms

OBSERVE: Bonuses must comply with fair marketing, clear wagering conditions, and user protection standards. EXPAND: Address activation requirements, contribution of games to wagering, time limits, and restrictions. REFLECT: Ensure all promotional activities are transparent and non-misleading.

  • Bonus Activation: Bonuses are credited upon meeting specific criteria detailed in each promotion. Users must opt-in where required and accept any terms provided.
  • Wagering Requirements: All bonuses must be wagered as specified (e.g., 35x the bonus amount) within a defined period (unless otherwise stated, within 30 days of credit). Failure to meet conditions will result in forfeiture of bonus and derived winnings.
  • Prohibited Actions: Bonus abuse, including low-risk betting, collusion, or combining multiple promotions unless expressly allowed, is prohibited. Breach may result in loss of bonus and account closure.
  • Game Exclusions: Certain games may be excluded from bonus wagering; a full list is provided on just-nz.com.

Regional Compliance Note: Bonus terms comply with NZ consumer law and responsible gaming codes of practice.

Payments & Withdrawals

OBSERVE: Payment processing must be secure, transparent, and compliant with AML/CFT regulations. EXPAND: Address supported methods, limits, fees, withdrawal policies, and refund conditions. REFLECT: Protect user funds and clarify operator obligations.

  1. Deposit Methods: Users may deposit via credit/debit cards, approved e-wallets, or supported cryptocurrencies, as listed on just-nz.com. Minimum and maximum limits apply per method.
  2. Withdrawals: Withdrawals are processed to the original funding method where possible. User identity must be verified through KYC before any withdrawal. Standard processing time is up to 72 hours, excluding public holidays.
  3. Limits and Fees: Transaction limits are published on just-nz.com. The operator does not charge fees for standard transactions but third-party charges may apply. Large withdrawals may be processed in instalments for security and regulatory compliance.
  4. Refunds: Refunds for bets or bonuses are only provided in cases of technical errors or unauthorized account use, subject to investigation and operator discretion.

Regional Compliance Note: Payment terms are structured to comply with NZ and Curaçao AML/CFT obligations and financial consumer protections.

Limitation of Liability

OBSERVE: Liability must be limited to protect the operator, with explicit user warnings regarding risks and exclusions. EXPAND: Specify circumstances of non-liability, operator responsibilities, and compensation caps. REFLECT: Ensure fairness, transparency, and regulatory alignment.

  • Operator's Obligations: The operator is committed to fair, accurate, and lawful provision of services. All game outcomes are determined by certified random number generators or authorized live dealers.
  • Exclusions of Liability: The operator is not liable for service interruptions, delays, technical failures, or loss of data arising from circumstances beyond its control, including network issues, force majeure, or third-party actions.
  • Maximum Compensation: In all cases, the operator's liability is limited to the amount of the bet or wager placed by the user, and does not extend to indirect, consequential, or punitive damages.

Regional Compliance Note: Liability clauses are framed in accordance with NZ consumer protection law and fair trading principles.

Intellectual Property Rights

OBSERVE: Clarify ownership of content, software, and brand assets. EXPAND: Address copyright, licensing, and restrictions on copying or distribution. REFLECT: Ensure robust protection of intellectual property and legal recourse for infringement.

  1. Copyright and Ownership: All content, trademarks, logos, and software on just-nz.com are the exclusive property of the operator or its licensors. Unauthorized use is strictly prohibited.
  2. Restrictions: Users may not reproduce, distribute, display, or create derivative works from any site content without prior written consent from the operator.
  3. Legal Remedies: Infringement of intellectual property rights may result in account suspension, legal action, and claims for damages.

Regional Compliance Note: Intellectual property notices comply with NZ Copyright Act 1994 and international conventions.

Privacy & Data Protection

OBSERVE: User data must be processed lawfully and transparently. EXPAND: Reference the separate Privacy Policy and highlight key protections. REFLECT: Reassure users of data security and regulatory compliance.

  • Data Processing: All personal data is collected, stored, and processed in accordance with the just-casino-new-zealand Privacy Policy, accessible via just-nz.com, and in compliance with applicable NZ and international data protection laws.
  • User Rights: Users may request access, correction, or deletion of their data as provided in the Privacy Policy.

Regional Compliance Note: Privacy provisions are aligned with NZ Privacy Act 2020 and international best practices.

Changes to Terms

OBSERVE: Users must be informed of material changes and given the right to discontinue use. EXPAND: Specify notification procedures and user options. REFLECT: Ensure fair notice and legal validity of amendments.

  1. Notification Procedure: The operator may update these Terms at any time. Users will be notified via email and/or prominent banner on just-nz.com at least 14 days before changes take effect, unless otherwise required by law.
  2. User Options: Continued use of just-nz.com after changes constitute acceptance of the revised Terms. Users who do not agree may discontinue use and request account closure and withdrawal of available funds.

Regional Compliance Note: Change procedures comply with NZ consumer law and fair contract principles.

Termination & Suspension

OBSERVE: Specify grounds for account closure, user rights, and procedures. EXPAND: Address refund, notice, and regulatory obligations. REFLECT: Ensure transparency and user protection.

  • Grounds for Termination: The operator may suspend or terminate accounts for breach of these Terms, suspected illegal activity, fraudulent conduct, or as required by law or regulatory authorities.
  • Procedure: Users will be notified via registered email prior to account closure, except in cases of fraud or urgent regulatory action.
  • Refund of Funds: Subject to completion of all verification and legal checks, remaining balances (excluding bonuses) will be returned to the user upon termination, unless prohibited by law.

Regional Compliance Note: Termination protocols are designed to meet NZ consumer protection and AML/CFT requirements.

Governing Law & Jurisdiction

OBSERVE: Clearly establish applicable law and dispute resolution mechanisms. EXPAND: Address cross-jurisdictional considerations and provide transparent user recourse. REFLECT: Ensure enforceability and regulatory compliance.

  1. Applicable Law: These Terms are governed by the laws of Curaçao, except to the extent that NZ mandatory legal provisions apply to New Zealand users. Users acknowledge the regulatory oversight of the Curaçao Gaming Control Board (GCB).
  2. Dispute Resolution: In the event of a dispute, users should first contact support@just-nz.com for resolution. If unresolved, disputes may be escalated to arbitration in Curaçao or, where required by NZ law, to the competent courts of New Zealand.

Regional Compliance Note: Jurisdiction and dispute mechanisms are structured to address both Curaçao and NZ regulatory frameworks.

Contact Information

OBSERVE: Users must have clear access to support and legal contacts. EXPAND: Integrate all provided corporate and support contact data. REFLECT: Ensure accessibility and compliance with NZ consumer law.

  • Customer Support Email: support@just-nz.com (primary support channel)
  • Website: https://just-nz.com
  • Legal Address: Dama N.V., Scharlooweg 39, Willemstad, Curaçao (registration number 160603; Curaçao Gaming Control Board license OGL/2025/164/0246, valid through 2025)

Regional Compliance Note: Contact details meet NZ and international standards for transparency and user support.